To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging within 14 days. Goods are to be shipped back to our store in Worcester at your own cost. Please do not send your purchase back to the manufacturer.
Gift cards are unfortunately not returnable.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
To complete your return, we require a receipt or proof of purchase.
Store Address: C/O Quénet’s Hunting and Fishing Shop 4-5, Q-Square, 72 High Street, Worcester, Western Cape, South Africa, 6850
Description: What’s cooler than being cool? Our money's on this ruggedly sexy, light-weight 16QT Adventure Cooler. Boasting more than twice the foam insulation of a typical cooler, this one holds 21 cans of your favourite brew or soda and keeps ice frozen for a whopping 36 hours. You ready to experience ice cold refreshment? Yeah, we bet you are. SPECS: Weight:...
Features: Takes approximately 5kg of raw meat to be made into biltong Panoramic 360° view of your biltong drying - Extraction fan at the top, and the heating element at the bottom - just like commercial biltong driers. Provides constant heat, just enough to simulate the natural drying conditions that you would find in the Southern African countries. If...
Description: The SupaLED E.D.C. Flashlight is a 600 lumen high power tactical LED flashlight rechargeable with a 18650 rechargeable battery (included and chargeable with USB direct charging). 3 Modes: High, Low and Strobe. It has a range of 150m and a runtime of 4 hours on high beam and 12 hours on low beam. It is water resistant, have a...