RETURNS
To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging within 14 days. Goods are to be shipped back to our store in Worcester at your own cost. Please do not send your purchase back to the manufacturer.
Gift cards are unfortunately not returnable.
REFUNDS
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
EXCHANGES
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us.
GIFTS
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
SHIPPING
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
To complete your return, we require a receipt or proof of purchase.
Store Address: C/O Quénet’s Hunting and Fishing Shop 4-5, Q-Square, 72 High Street, Worcester, Western Cape, South Africa, 6850
Description: Rovex Big Boss 3 Spin Reel This third generation of Rovex Big Boss Reels is bigger and better than ever. They flip the old paradigm, that big fish require expensive reels, completely on its head. Rovex Big Boss reels pack all the punch of high-end spinning reels at an unbeatable price. They are tough, durable, powerful, and trophy...
Description: The third generation of Rovex Big Boss Reels are bigger and better than ever. They flip the old paradigm, that big fish require expensive reels, completely on its head. Rovex Big Boss reels pack all the punch of high-end spinning reels at an unbeatable price. They’re tough, durable, powerful, and trophy fish around Australia are on notice. The Rovex...
Description: Rovex Big Boss 3 Spin Reel This third generation of Rovex Big Boss Reels is bigger and better than ever. They flip the old paradigm, that big fish require expensive reels, completely on its head. Rovex Big Boss reels pack all the punch of high-end spinning reels at an unbeatable price. They are tough, durable, powerful, and trophy fish...
Description: Specifically designed for saltwater use, the Cedros spinning reels feature Okuma?s Litecast construction design, Dual Force Drag System for extreme stopping power and our proprietary High Density Gearing with a special corrosion resistant coating. Combine this with a high-speed gear ratio and a customized aluminum handle and you have one of the best saltwater jig fishing reels on the...
Description: Specifically designed for saltwater use, the Cedros spinning reels feature Okuma?s Litecast construction design, Dual Force Drag System for extreme stopping power and our proprietary High Density Gearing with a special corrosion resistant coating. Combine this with a high-speed gear ratio and a customized aluminum handle and you have one of the best saltwater jig fishing reels on the...
Description: The Spheros SW is a remarkable balance between technology and price. Available in a wide range of sizes to cover almost all saltwater methods from light-medium in-shore lure fishing, up to tropical Big Game Popper fishing for the most aggressive GT’s and Tuna, the Spheros SW contains many technological features found on high end SW heavy duty models, including...
Description: The ONE 3 CRX3000 Creed X 3000 Spinning Reel goes beyond expectations by offering the secure and comfortable grip of the Evolve Soft Touch Knob, the exacting tolerances of the Strong Arm 1 piece Aluminum Handle, and a silky smooth 6 disc carbon drag system. A sturdy Air Foil carbon frame results in a strong yet light reel with...
Description To help you reach those far-out sandbanks the casting power of Diawa's SuperSpeed Shaft was introduced. The free-floating spool separates the spool from the gear train on the outcast for less friction, longer casts, and faster lure drop. Together with massive drags, massive gears, monster line capacities, and super-fast retrieves, Daiwa has produced the ultimate surfcasting reels for our...