RETURNS
To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging within 14 days. Goods are to be shipped back to our store in Worcester at your own cost. Please do not send your purchase back to the manufacturer.
Gift cards are unfortunately not returnable.
REFUNDS
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
EXCHANGES
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us.
GIFTS
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
SHIPPING
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
To complete your return, we require a receipt or proof of purchase.
Store Address: C/O Quénet’s Hunting and Fishing Shop 4-5, Q-Square, 72 High Street, Worcester, Western Cape, South Africa, 6850
LAGUNA®-5BI SPINNING Here’s a perfect match to Daiwa’s value-priced Laguna baitcasting reels and Laguna rods. LAGUNA®-5BI SPINNING FEATURE: New body design Five ball bearings and one roller bearing Infinite Anti Reverse Micro-click front drag adjustment One Touch Folding Handle 2000-4000 size Standard folding handle on 500-1000 Digigear™ Digital Gear Design for Speed, Power and Durability Twist Buster Advanced Locomotive Levelwind...
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